Great customer service. Scheduling was easy and all work was done in a timely fashion. The installation technicians were very professional and courteous; they arrived on time every time! I would recommend this company in a heartbeat!
Carlos Moyano was the technician assigned to my job. I received a text when he was on the way. He arrived on the early end of the two hour assigned window. He installed a new wife thermostat for me. It was complicated as I had no cwire, but he was systematic and figured it out. It is installed and working perfectly. Carlos was professional, took great care with my home, and is very likeable. Would not hesitate to ask for him should I need service in the future.
Each step of this process was exemplary - from the initial estimate to the finished product. I appreciated the patience of Michael, my first contact at Precision, and the polite and industrious work of the installation team. My contacts with the office staff were always friendly and professional. I liked that I received daily texts about arrival times and I appreciated their flexibility in finishing my job in a timely manner, since I was leaving town. Precision Air was recommended by a friend who had also contracted with them after an extensive search - which made it easy on me, since I only got one other estimate. I felt like Precision really worked with me to make sure I had the best set-up given my financial means and my desire to minimize the profile of their work on my 1911 Craftsman house.
Showed up right on time within 24hrs of my scheduling the service call on their website via Chat Room. Fixed my tstat wiring issue without any problems. Wore slip-ons over shoes when they came in the house. Seemed like a fair price for the work completed. Very happy, will call them for my next HVAC issue for sure.
I had a new heating and air conditioning system added by them in 2018 and they were very professional with competitive pricing and most importantly after a few issues popped up later they immediately fixed them for free even if it was uncertain that these minor issues were related to the work they had done. They are always on time and professional and a pleasure to do business with.
Armando was very knowledgeable and thorough. We have a hydronic boiler system for heating our water and the forced air heater which is pretty rare, yet he was able to identify and fix a difficult to find problem.
Excellent all around experience. Sales call/estimate was relaxed and Eric listened to what I had to say. Gave me options and let me choose w/o any typical sales pressure.The install team showed up at 8am on the dot and did a spectacular job.All of this at right in the ballpark of what I expected.
I had a great experience with Precision. They have a well run office with friendly and responsive staff, a knowledgeable tech who met me at the site and explained the options, and proceeded to efficiently install a new heater and AC unit at my rental property. They did not upsell me, but in fact explained why it wasn't necessary to spend more on a pricier model or brand. I would easily recommend them to others, and may use them again at my home.
Called them for seasonal maintenance based on great reviews, and I'm really glad I did! Very professional and did excellent work. Nice to work with a local company who does such good work and cares about their customers.
We offer 24/7 Emergency Service to all of our customers.You can always count on Precision Air Inc to get to you fast and get the job done right the first time. We use state-of-the-art diagnostic equipment to find the source of your heating and air conditioning problems and fix them fast.
I've never had such a pleasurable experience with an heating and air conditioning company in Cardiff before. Stephen and his team were courteous, professional, and a pleasure to work with.
We have used Ron at Precision Air for many years for heating and now air conditioning. They set up appointments promptly, show up when they are supposed to, and do excellent work. I would highly recommend Precision Air!